Returns and Cancellation

We are sorry for any instances wherein you will be forced to return a product. In such unavoidable circumstances, we allow up to 10 days for return of the product.

• Product for which the expiry date has already passed.
• Damage in the packaging of the products at the time of delivery.
• Spoilt products or products contaminated by insects or other means.

To book a return and get a replacement, you may

• Create a support ticket against the particular order in My Orders page. Click on the Manage button at the bottom of a particular order and click on Get Support to create a ticket.
• Write an email to [email protected] with your details, order ID and photo/video evidences of the issue.

Our support team will contact you to arrange for return or refund accordingly.

All prepaid orders shall be cancelled before the order is dispatched from our end. Once the order is dispatched, cancellation will not be allowed.

Please Note: Our usual dispatch days will be 5 days from the time of order booking and payment confirmation. However, some orders shall be dispatched much sooner to this time.

To cancel an order, please login to your account, navigate to My orders page, click on Manage button on the particular order you want to cancel, and click on Cancel Order. If in case, you are not able to login your account, please write to [email protected] for cancelling your order.

Once your order is cancelled, your refund will be issued within a maximum or 48 hours. The refund shall be reflected in your original payment method within a maximum of 10 days or depending on your bank's schedule.

We will try our best to securely pack and deliver the products as intact as possible. In case, if the product gets damaged or lost during transit, if you cancel the order before it is shipped, full refund for your order will be issued. Refunds will be issued to the original payment method provided at the time of order payment.